Customer Feedback

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The Kent Log Burner Company are the best example of a small operator: they don’t charge you the earth and they work with as much care as if it were their own home. The after service is fantastic as well. You have a very satisfied customer.’

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We had our wood burner fitted 2 weeks ago and are really pleased with it.  Pete and the boys did an excellent job.  They worked really hard and gave us helpful and useful advise.  We would thoroughly recommend the company. Thank you!

Pam and Bill, Bexley, Kent

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Thank you for making such a super job of our new log burner and the matching log store - great suggestion of yours to add this. We can't quite believe that you finished the job in one day and made so little mess. Looking forward to finishing off the decorating in our room and enjoying cosy evenings with the fire lit. We will certainly highly recommend you and all your team. Regards
Helen & John

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Just had my first log burner by Kent Log Burner Company.  Standard of service and workmanship was excellent.  Pete spent  time and patience in explaining how the Log  burner operates.  We look forward to a cosy evening with the log burner crackling away watching a good film. 

Joanne M, Greenwich

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An absolutely fantastic family business to work with, from  initial consultation to installation - and training!  Punctual, efficient, friendly and highly professional, Michelle, Peter Snr, John and Peter Jnr were super in every way.    We truly cannot recommend them highly enough.
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Francois & Stephen, Blackfen

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From the consultation and quotation to installation, everything was as promised and very happy with the service. We love our new stove!

Michelle was very helpful choosing the right stoves, getting quotation and scheduling, and Pete and his boys have done amazing job installing in just one morning. Pete left us fireplace beginners clear instruction to how to do the curing process, and we are already benefiting from the afternoon on Day 1! Can't recommend any better.
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Chika & Gus, Shooters Hill

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We are very pleased with our new stove and would like to thank Michelle, Pete and his sons for their friendly professionalism before and during the installation. The level of expertise and service could not have been bettered.
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Nick & Veronica, Sidcup

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We have just had our log burner fitted by Pete and this two sons, an outstanding service from the initial consultation to final fitting. This family run business leaves nothing to chance, the attention to detail is first class.
Pete finished the day by making sure we knew how to get the best out of our log burner, lighting it and talking us through its different settings.
An outstanding service from a company that comes highly rated and quite deservedly.
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David and James, Petts Wood

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Just a quick note to say how happy I am with my new log burner. It has been an absolute pleasure dealing with your company from start to finish. Your team did an excellent job. All in one day.

I was particularly impressed that when they ran into a snag (my chimney was obstructed). They explained the problem to me and presented options for dealing with it.  They resolved the problem with a minimum of fuss and still completed the work on time. My house was left neat and tidy with all the rubbish bagged up for collection.  I am so impressed with the result. I would highly recommend you to anybody who is considering having a log burner installed.

Mark Leighton-Warren, Erith, Kent

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Had my log burner fitted today , outstanding job done by Pete and the boys . Turned up on time and was very efficient. The whole was process was extremely easy through ordering to fitting . A special thanks to Michelle who helped us through the difficult process of choosing a burner . Would highly recommend!!

Mr and Mrs Langdon, Sidcup
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If we could give six stars we would. The whole process of ordering through Michelle and getting the work done was great. Pete and the boys take real pride in their work and we are over the moon with the result. Lovely people to deal with. Use them!

Darren and Kirsty Atkinson, Cooling

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Well run family business with excellent workmanship and great customer service, our wood burner is lovely ! Thank you so much to Pete , his boys and Michelle xxx

Maria and Matt Sinclair, Bexleyheath

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We would highly recommend The Kent Log Burner Company. We had a beautiful log burner and beam installed last week and we’re really happy with it. The service we received was excellent. They were competitively priced, punctual and friendly and the installation was very efficient and dust free! Thanks guys

Emmie, Chislehurst

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Having obtained four different quotes, including from two very local installers, we were surprised by the variety in prices and quality of advice! Pete from the Kent Log Burner Company impressed us with his problem solving focus and no nonsense expertise. We have been delighted by both the service of the actual installation by Pete and his sons and the communications (with his wife Michelle) beforehand.

Pete provided us with by far the most concrete and useful quote and advice and is reliable and very honest. His quote was also the most competitive but I can honestly say that we chose his company mainly due to being so impressed with the level and quality of the advice and service. Thank you for doing such a good job – we are loving our burner!

Ingrid Overett, Brockley.

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I would like to say thank you and that we are very happy with the work and professionalism carried out by Peter Senior, John and Peter Junior!

It really was a pleasure having the lads working at our home and we will most defiantly be passing on the Company name to family and friends.

Once again thank you too for your knowledge and response whenever I’ve communicated with yourself.

You all should be so proud of a well run family business!!

Now to light the fire, AGAIN!!!!

Kind regards

Scott and Natasha, Greenhithe

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Hi Michelle
Just to say Thanks ,to you ,Peter and the boys, absolute pleasure having them working for us , and a great job we love the two burners

Graham and Jacquie, Bexley

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‘I was very impressed with the Kent Log Burner Company. The quality of the brickwork was outstanding and the new log burner has totally transformed our front room’.

Ben Davies, Eltham

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Excellent service, very friendly. Pete and the boys really went the extra mile to get ours fitted when they realised the chimney flue wasn’t big enough. They worked it out and we are so happy with the result. All the work was finished to a high standard. Would definitely recommend.

Charlotte and Nav Khan, Greenhithe

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“Thank you for helping us choose the right wood burning stove for our lounge,it is beautiful and such a focal point of the room and Peter and his team were very professional”.

John and Sarah, Bexley.

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“I love my stove, and Pete & Michelle were incredibly helpful throughout the process. They offer unbiased advice on everything from which stove to choose for the room, which hearth materials would work, to finishing options and wood suppliers, and were really accommodating when it came to installation. Trustworthy, thorough and thoroughly nice – I would recommend them in a heartbeat. My house is now amazingly cosy – thank you Kent Log Burners!”

Aimee Peters, Honour Oak Park

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“Accurate quote, turned up on time and the job was carried out to a very high standard.  Pete was very knowledgeable, friendly, professional and left our house clean and tidy! Would highly recommend to friends”

Andy Sommerville, Bexley

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“Smooth service from start to finish. Really impressed with our log burner.  Can’t believe how warm the house is now!”

Shirley and John, Orpington

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“We are very impressed with both the burner and the work completed by yourselves – we are very satisfied customers!”

Stuart, Gravesend

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“We are delighted with the stove so would like to extend our thanks to Peter and his son for doing a really lovely job of installing the stove.  It looks great and we’re looking forward to Winter!”

Alex and Jill, Beckenham